Genesys Hiring AWS Engineer

Location: Chennai.
Team: Technology
Role: Application Developer
Skill: AWS

Key Responsibilities:

• Take ownership of PureCloud Content Management and Response Management microservices and web applications, ensuring continued reliability, scalability, and adherence to security and privacy laws.

• Coordinate work effort across globally distributed Genesys offices.

• Work with stakeholders to refine requirements for product features and enhancements.

• Oversee progress of development work (features, bug fixes, tech debt reduction), ensuring a steady cadence of delivering quality, well-tested software to production.

• Be a mentor to other team members and provide timely performance feedback.

• Ensure service architecture and dependencies documentation remains updated.

• Ensure production issues and outages are resolved with a sense of urgency.

• Run daily scrums, backlog grooming, and sprint retrospective meetings.

• Participate in rotating on-call support schedule.

• Understand & comply with PCI, GDPR, and HIPAA.

• Adhere to Genesys Code of Business Conduct and Ethics.

Minimum Requirements:

• 5+ years of experience in software engineering.

• Demonstrated ability to lead a development team.

• Thorough understanding of the agile software development methodology.

• Experience architecting solutions in a collaborative environment.

• Experience with the full application lifecycle from development through deployment and support.

• Demonstrable understanding of scalability and availability in distributed systems.

• Bachelor’s degree in Computer Science or related work experience.

• Effective written and verbal communicator.

• Experience working with remote engineering teams is preferred.

• Excellent organizational skills are a must.

Desirable Skills:

• Java development ecosystem, including Maven and frameworks such as Spring Boot.

• Familiarity with AWS offerings (S3, DynamoDB, SQS, EC2).

• Experience with Elasticsearch, Kafka, Apache Hadoop is a plus.

• Git

• Jenkins