AstraZeneca Hiring Engineer – RPA Platform

Location: Chennai, Tamil Nadu, India
Job reference: R-034526

High Level Function Overview

The Robotic Process Automation Platform Team (RPA) are responsible for:

  • Maintaining the RPA Platform and to deliver activities on the RPA Platform.
  • Partners with Customer Facing IT to mobilise and deploy BOTS.
  • Delivery of Platform related Service activities.

Key accountabilities

  • Building, Managing & troubleshooting Virtual Machines using VMWare VSphere Client
  • Building, Managing & troubleshooting Window Server Machines 2012 R2, Active Directory Integrations and Group Policies
  • Understanding of ITIL framework
  • Troubleshooting system and network problems, diagnose and solve hardware/software Incidents/problems
  • Provide support to the business
  • Responsible for maintaining the RPA Platform and delivering activities for the RPA Platform upgrades
  • Responsible for driving capacity management activities of robots on the RPA Platform
  • Provide solution(s)/work around(s) to incidents and Problems
  • Install, maintain and support new applications and Infrastructure
  • Work to SLA thresholds for incident(s), request(s) and problem(s)
  • Administer backups and restores
  • Patching Servers on timely basis
  • Performance monitoring IT infrastructure
  • Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting.

Education, Experience, Skills, Certifications and Competencies

  • Technical Degree with Background in supporting and managing Platforms
  • Microsoft Certified Solutions Expert
  • VMware Certified Advanced Professional
  • AWS Certified Solutions Architect (Associate / Professional)  — [value added]
  • Security Certification (CISSP / SSCP / CISM / CISA / ECSA)    — [value added]
  • Experience on windows application environment. Good understanding of client/server or distributed computing concepts
  • Experience on any IT Service management tools like Service Now, Remedy or Service Manager. Any experience working in ITIL V3 framework.
  • Experience of working in a multi partner scenario and a cross- culture environment. Understanding of business processes in the life sciences / pharmaceutical domain.
  • Excellent communication and interpersonal skills. Proactive approach to problem solving.  Able to grasp and understand new technological trends / concepts. Experience working in a globally distributed team.

Experience – 4 to 7 years