Microsoft Hiring Support Engineer

Location: India
Skill: MSBI
Role: MSBI Developer

Job Responsibilities:

  • Supporting customers on phone and written correspondence regarding technical questions (break-fix and advisory in nature) and issues related to Microsoft SQL BI technologies like SSRS, SSAS, SSIS, Azure Analysis Services etc.
  • Scoping and documenting customer scenarios, potential causes and troubleshooting steps.
  • Analyze problems and develop solutions to meet customer needs; may involve writing code.
  • Actively share knowledge with other engineers and develop efficient customer solutions.
  • Effectively communicating with customers and stakeholders via, phone, email .
  • Assess self knowledge and collaborate or escalate as needed.
  • Pro-actively work towards self development and sharing knowledge.
  • Ensuring compliance with schedules; processes and MS policies and values.

Technical Skills:

  • Degree in CS, or equivalent in work experience
  • Hands-on experience in reading and interpreting source code to resolve customer issues
  • Experience with basic debugging
  • Experience in software development
  • Minimum of 3 years of relevant experience working on one of the SQL BI technologies (SSIS/SSRS/SSAS/Azure Analysis Services).
  • Knowledge of latest versions of Microsoft® SQL Server.
  • Good understanding of Windows Operating System concepts and Data structure
  • Good understanding of .Net concept and how it works.
  • Two years of experience in working with data base applications(Web and Windows) connecting to SQL server database.
  • Two years of experience in working with SQL Server and drivers / providers
  • Experience with one or more of the following languages or technologies: VB, ASP, COM, Web Services, VB.Net, C#.Net, C/C++, ADO.Net, ASP.Net, Visual Studio/Visual Studio.Net