Genesys Hiring Tableau Developer

Location: Chennai

Experience: 4+ years

Skill: Tableau

Role: Software Engineer

Key Responsibilities:

  • Delivering real-time KPIs and metrics that help support Product Managers and Product leadership in goal setting, tracking and measuring the business on an ongoing cadence
  • Leading automation and reporting efforts of Product KPIs
  • Working closely with the BI team to troubleshoot and build data models, and create dashboards in Tableau to capture trends
  • Collaborating cross-functionally with other analysts to leverage existing views, share best practices and insights
  • Iterating on quarterly product bookings and pipeline on a monthly basis in collaboration with Finance and BI teams
  • Fulfilling ad hoc data needs from Product Managers as well as internal business partners like Analyst Relations, Finance, etc
  • Continuing to enhance the depth and breadth of our product analytics

Minimum Requirements:

  • 4+ years of experience working with big data in a fast-growing technology company or related field
  • Passionate about process excellence, analytics and reporting, specifically within a SaaS environment
  • Proactive, inquisitive, takes ownership, and is committed
  • Strong written and verbal communication skills
  • Professional and positive work attitude, with a strong interest in new learning opportunities
  • Thrives in a dynamic and fast-paced work environment
  • Comfortable with working in multiple time zones
  • Experience working with Salesforce, Microsoft Office Suite and Tableau (must)
  • Experience with Aha! and SQL (would be a bonus)
  • Competent with CRM tools, MS Office tools, BI Reporting tools competency is a plus