Exela Hiring Dotnet Developer

Job Description:

  • Should take a lead initiative in handling our customers directly in the Support Shift system.
  • Support Lead is responsible for the support of 24×7 applications and to work closely with the Support Managers / L3 Support team to resolve issues.
  • Work as part of a group in hands-on support environment for custom applications.
  • Perform support activities on existing applications developed on either or both of the below platforms DotNet.
  • MS SQL Server in Windows environment.

Skills and Abilities:

  • Must have excellent communication skills with the ability to communicate effectively with technical and non-technical disciplines to convince US based customers.
  • Must have strong analytical, trouble shooting and problem solving skills.
  • Must be willing to work in Night Shift.
  • Should have SQL and DotNet knowledge.
  • Must possess ability to work in a team environment and meet deadlines.
  • Should be able to constantly monitor the issues, report any issues and perform checks on system to identify areas of improvement in the system.
  • Liaison with the customer and understand the issue criticality for the L3 support team to work on.
  • Should be able to work in cross-cultural team environment.
  • Create a good relationship with the customer for optimum output.
  • Ensure customer deployments are performed without any issues.

Preferred Skills Knowledge in DotNet,PL/SQL