Freshworks Hiring Data Scientist

Location: Chennai
Experience: 2+ Years
Skill: Knowledge forĀ Data Scientist
Job description

Roles and Responsibilities

  • Define problem statements, propose data-based projects or initiatives and communicate findings to all relevant stakeholders
  • Run analyses and generate insights into current business performance and inform the direction of process and model changes
  • Monitor feedback from the different teams to improve the process and promote efficiency
  • Gain an understanding of the underlying systems that contribute to the business and how they interact to result in the end product/process/outcome
  • You will be the sales process creator, analyst, and optimizer which means complete ownership from ideation to execution of projects
  • You constantly monitor feedback from the different teams to improve the process and promote efficiency
  • Comfortable working in large, varying data sets and environments
  • Adapt to different systems and gather data from those systems as needed
  • Good communication skills and stakeholder management
  • Demonstrated data analytics ability to critically look at performance data and draw constructive conclusions from the results
  • Suggest and pitch process improvements or suggest efficiencies to improve the sales team performance
  • You are able to model business processes and communicate the analysis of those processes

Requirements:

  • Education and experience: Bachelor’s or Masters in a quantitative field (such as Engineering, Statistics, Math, Economics, or Computer Science with Modeling/Data Science), preferably with work experience of over 2 years.
  • A passion for helping organizations understand how to solve problems through analytics.
  • Ability to manage simultaneous tasks in a fast-paced, technology-oriented environment.
  • Prior project experience in one or more of the following areas is preferred, but not absolutely required.
  • Sound statistical knowledge in standard techniques: Logistic Regression, Classification models, Cluster Analysis, Neural Networks, Random Forests, Ensembles, Experimental Design, etc.
  • Familiarity with database technologies and tools (SQL/R/SAS/JMP etc.), data transformation and processing. Work experience with real data for customer insights, business, and market analysis will be advantageous.
  • Experience with a visualization tool such as Tableau, Spotfire, Power BI, Sisense, etc.
  • Experience with text analytics, data mining and social media analytics.

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