Comcast Hiring Devops Engineer

Company: Comcast
Location: Chennai
Skill: DevOps
Role: Senior DevOps Engineer

Job Responsibilities:

  • Provide end to end L2 Production Support of our Java & J2EE based applications in the terms of Incident, Problem and Change & Release management activities.
  • Perform a quick & accurate triage of issues reported to be either escalated to L3/other teams for support or resolve with existing MOP/SOPs
  • Monitor all alerts and coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution.
  • Participate in multi-disciplined teams that will lead the standards for different technologies.
  • Providing the SOP (Standard Operational Procedure) to the L1 team to increase the first time resolution rate.
  • Work closely with the L3 teams on the permanent fixes and enhancements.
  • Work on automation to reduce the manual work to increase efficiency.
  • Work with our team in USA for shift handover and other BAU activities.
  • Work on the shift rotations between 8AM IST and 8PM IST including weekends and public holidays.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Technical Skills:

  • Hands-on experience with the Technology stack mentioned above, with a minimum of 2 years Development experience
  • Knowledge on DevOps tools like Nagios, Elasticsearch & Kibana, Jenkins, Ansible and etc is a plus. Familiarity with DevOps toolsets is an added advantage