Guidewire Software Inc Hiring Data Support Analyst

Roles & Responsibility:

  • Support ongoing customer requests to use our application, do business research, triage internal data, and put together customer portfolios
  • Work with engineering teams to ensure timely completion of customer deliverables and manage expectations with customers

Help triage a variety of customer-related issues and coordinate with the right R&D teams to respond / resolve

  • Work in a quick environment in which organization and accuracy are key


  • S degree in a technical or business-related field; background in statistics, math, engineering or computer science preferred
  • Extensive experience and demonstrated proficiency with Microsoft Excel
  • Ability to research and analyze web content
  • Ability to validate data at scale with both efficiency and attention to detail
  • Ability to understand and visualize data relationships
  • Good communication & interpersonal skills
  • Comfortable working in a fast-paced startup environment working with cross-functional and cross-geographical teams
  • Willingness and curiosity to learn new technologies and adapt to changing requirements


  • Experience with SQL and/or strong interest in learning SQL
  • Experience with business intelligence/reporting tools such as Tableau